Terms of service

TERMS OF SERVICE

Last updated: September 8, 2026

Welcome to get-poppies.com. These Terms of Service (“Terms”) govern your access to and use of the website https://get-poppies.com (the “Site”), including any purchases made through the Site.

Throughout these Terms, “we,” “us,” and “our” refer to Poppies / [Legal Company Name]. “You” refers to any person who accesses the Site, browses the Site, or purchases products from us.

By accessing our Site or purchasing something from us, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use the Site.

For questions regarding these Terms, please contact us at info@get-poppies.com.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian to use this Site.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malware, malicious code, or otherwise interfere with the security or proper operation of the Site.

A breach of these Terms may result in termination or restriction of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders, restrict access, or terminate accounts where reasonably necessary, including in cases involving suspected fraud, abuse, unlawful activity, payment disputes, or violations of these Terms.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the Site, products, services, content, or intellectual property without our prior written permission.

We reserve the right to update, modify, suspend, or discontinue any part of the Site or our services at any time.

3. PRODUCT INFORMATION

We make reasonable efforts to display our products, descriptions, photographs, colors, features, dimensions, and specifications as accurately as possible.

However, product appearance may vary slightly depending on your device, screen settings, lighting conditions, manufacturing variations, or other factors.

All product descriptions, prices, availability, and specifications are subject to change without notice.

We reserve the right to discontinue any product at any time.

4. ORDERS

Submitting an order does not necessarily mean that we have accepted the order.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

  • Product availability;

  • Incorrect pricing or product information;

  • Suspected fraudulent activity;

  • Payment authorization issues;

  • Shipping restrictions;

  • Errors affecting the order.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled portion of the order.

You agree to provide accurate and complete billing, shipping, payment, and contact information when placing an order.

5. PRICING AND PAYMENT

Prices displayed on the Site are shown in the currency indicated during checkout.

Prices may change at any time without prior notice. Changes will not affect orders that have already been accepted unless required due to an obvious pricing error or applicable law.

Applicable taxes, shipping fees, duties, or other charges may be added during checkout where relevant.

You agree to provide current, complete, and accurate payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

6. PROMOTIONS AND DISCOUNT CODES

From time to time, we may offer discounts, promotional codes, bundles, gifts, or other promotional offers.

Unless otherwise stated:

  • Promotional codes cannot be exchanged for cash;

  • Promotional codes may not be combined;

  • Offers may be limited to one use per customer;

  • Offers may have expiration dates;

  • Certain products may be excluded.

We reserve the right to modify, cancel, suspend, or refuse promotional offers where misuse, technical errors, or fraudulent activity is suspected.

7. SHIPPING AND DELIVERY

Shipping times displayed on the Site are estimates unless expressly stated otherwise.

Actual delivery times may vary due to carrier delays, customs processing, weather conditions, holidays, incorrect shipping information, or circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country unless otherwise stated during checkout.

Please refer to our Shipping Policy for additional information regarding shipping and delivery.

8. RETURNS AND REFUNDS

Returns, exchanges, refunds, and any applicable money-back guarantees are governed by our Refund Policy.

By making a purchase from us, you agree to the terms contained in our Refund Policy.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be waived under applicable law.

9. LOST, STOLEN, OR DAMAGED PACKAGES

If your package arrives damaged, contains an incorrect item, or appears to have been lost during transit, please contact us at info@get-poppies.com as soon as reasonably possible.

We may request photographs, packaging information, order information, or other evidence necessary to investigate the issue.

Resolution may include replacement, refund, store credit, or another appropriate remedy depending on the circumstances and applicable law.

10. PERSONAL INFORMATION

Your submission of personal information through the Site is governed by our Privacy Policy.

By using our Site, you acknowledge that certain personal information may be collected and processed as described in our Privacy Policy.

11. THIRD-PARTY SERVICES

Our Site may use or provide access to third-party services, including payment processors, shipping carriers, analytics providers, advertising platforms, social media platforms, or other service providers.

We are not responsible for the independent actions, policies, availability, or content of third-party services.

Your use of third-party services may also be subject to the terms and privacy policies of those third parties.

12. THIRD-PARTY LINKS

The Site may contain links to websites operated by third parties.

We do not control or endorse third-party websites merely because they are linked from our Site.

We are not responsible for the content, security, privacy practices, products, services, representations, or transactions of third-party websites.

You should review the relevant terms and policies before interacting with or purchasing from any third-party website.

13. REVIEWS, COMMENTS, AND USER CONTENT

If you submit reviews, photographs, testimonials, comments, suggestions, feedback, or other content to us, you represent that you have the right to submit that content.

You must not submit content that:

  • Violates another person's intellectual property or privacy rights;

  • Contains unlawful, defamatory, abusive, hateful, obscene, or misleading material;

  • Contains malware or malicious code;

  • Impersonates another person;

  • Contains fraudulent or deceptive information.

Where permitted by law, by voluntarily submitting content to us for publication or promotional use, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content in connection with our business and marketing activities.

We reserve the right, but are not obligated, to monitor, edit, or remove user-submitted content.

14. INTELLECTUAL PROPERTY

Unless otherwise stated, the Site and its contents, including trademarks, logos, product names, text, graphics, photographs, videos, designs, icons, software, and other materials, are owned by or licensed to us and are protected by applicable intellectual property laws.

You may use the Site for personal, non-commercial purposes only.

You may not copy, reproduce, modify, distribute, publish, sell, license, scrape, commercially exploit, or create derivative works from our content without our prior written permission.

15. PROHIBITED USES

You may not use the Site:

  • For unlawful purposes;

  • To violate applicable laws or regulations;

  • To infringe intellectual property rights;

  • To harass, abuse, threaten, discriminate against, or harm others;

  • To provide false or misleading information;

  • To upload malware, viruses, or malicious code;

  • To collect personal information about others without authorization;

  • To spam, phish, scrape, crawl, or conduct unauthorized automated activity;

  • To interfere with the security or functionality of the Site;

  • To circumvent security measures;

  • To engage in fraudulent transactions;

  • To misuse promotions, refund policies, payment systems, or chargeback processes.

We reserve the right to restrict or terminate access for violations of this section.

16. ERRORS AND INACCURACIES

Occasionally, information on the Site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law.

17. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Site and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Site will always be uninterrupted or error-free;

  • All defects will immediately be corrected;

  • The Site will be completely free from viruses or harmful components;

  • The information on the Site will always be complete, current, or error-free.

Nothing in this section excludes warranties or consumer protections that cannot legally be excluded.

18. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we and our owners, directors, employees, affiliates, contractors, suppliers, service providers, and agents will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Site or purchase of our products.

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes liability where doing so would be prohibited by law, including liability that cannot legally be excluded under applicable consumer protection laws.

19. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Poppies / [Legal Company Name], its affiliates, owners, employees, contractors, service providers, and agents from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Site or material violation of these Terms.

20. FORCE MAJEURE

We will not be liable for delays or failure to perform obligations caused by circumstances outside our reasonable control, including natural disasters, severe weather, war, civil unrest, governmental actions, labor disputes, internet or telecommunications failures, carrier disruptions, epidemics, pandemics, supply-chain disruptions, or failures of third-party infrastructure.

21. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

22. WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision or any other provision in the future.

23. TERMINATION

These Terms remain effective unless terminated by you or us.

You may terminate your agreement with these Terms by ceasing use of the Site.

We may suspend or terminate access to the Site where reasonably necessary if we believe you have violated these Terms.

Any provisions that by their nature should survive termination will continue to apply after termination.

24. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on the Site, constitute the entire agreement between you and us regarding your use of the Site and purchases made through it.

25. GOVERNING LAW

These Terms and any separate agreements through which we provide products or services will be governed by the laws of [Country/State of Legal Company Registration], without prejudice to any mandatory consumer protection rights available to customers under the laws applicable to them.

26. CHANGES TO THESE TERMS

We may update these Terms from time to time.

The latest version will always be available on this page. If material changes are made, we may provide additional notice where required by law.

Your continued use of the Site after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.

27. CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Website: get-poppies.com
Email: info@get-poppies.com